Privacy & Cookie Policy

01Section 1: Personal Information We Collect

We collect only the information you choose to provide through our website contact or product inquiry forms, which may include:

• Name;
• Company name;
• Job Title
• Email address; and
• Phone number (not required)
• Product request, inquiry, or other information you choose to include in your message.

We do not collect sensitive personal information through the website. We do not sell personal information or share personal information for cross-context behavioral advertising.

02Section 2: How We Use Personal Information

We use the personal information we collect for the following business purposes:

• To respond to your product requests, questions, or inquiries;
• To provide information about our products and services;
• To communicate with you regarding potential wholesale, manufacturing, or business opportunities;
• To maintain internal business records;
• To improve our customer service and business operations; and
• To comply with applicable legal, regulatory, or contractual obligations.

We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy.

03Section 3: How We Disclose Personal Information

We may disclose personal information in the following limited circumstances:

• Service Providers: We may disclose information to vendors or service providers that assist us with website hosting, email, customer communications, order or inquiry management, or other business operations.
• Business Partners or Affiliates: We may disclose information to our affiliates or business partners when reasonably necessary to respond to your inquiry or fulfill your request.
• Legal or Compliance Purposes: We may disclose information if required by law, regulation, legal process, or governmental request, or if necessary to protect our rights, property, business, or others.
• Business Transactions: We may disclose information in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

We do not sell personal information. We do not disclose personal information for targeted advertising.

04Section 4: Cookies and Tracking Technologies

We may use cookies, web beacons, pixel tags and other tracking technologies on our website.

What are cookies and web beacons / pixel tags?

A cookie is a small text file that our website saves onto your computer or device when you use the website that provides us certain information about your activities. Cookies allow the website to remember your actions and preferences and recognize you or your browser. Web beacons / pixel tags are small graphics on a webpage that monitor your activity when viewing a webpage.

Why do we collect Cookies?

We use cookies to:

• tailor our interactions with you;
• help with our marketing efforts;
• provide us with valuable data and statistics about the usage and effectiveness of our website and to help us improve our website; and
• help us improve our services.

What type of information do cookies collect?

The cookies on our website may collect information such as:

• the IP addresses assigned to the computers and other devices you use;
• your internet service provider;
• the device ID number;
• approximate geographic location;
• the website pages visited or clicked on;
• the date and time you visited the website, and the amount of time spent on the website;
• your operating system, browser type, search requests, and other similar information;
• the websites you access before and after visiting the website, and
• data related to how and when you use the website.

We may combine information from cookies with personal information, including data obtained from other sources.

How long do cookies last?

A cookie can either be a “session” cookie or a “persistent” cookie. Session cookies exist only for so long as you are visiting the applicable website and are typically deleted when you exit your web browser. Persistent cookies exist for a set period of time, for example, up to several months or years. Each time you visit a website that has implemented a persistent cookie, the persistent cookie is renewed, and that cookie will remain active until its predetermined expiration date. You can manually delete persistent cookies through your browser settings.

First-party versus third-party Cookies.

Cookies may either be “first-party” or “third-party” cookies. A first-party cookie allows your web browser to talk to the actual website that you are visiting (i.e. this website). A third-party cookie allows your web browser to talk to a third-party website, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider. We do not have control over how information gathered by third-party cookies is used by third parties.

How do you manage cookies or opt-out?

Most browsers automatically accept cookies. You can disable this function by changing your browser settings, but disabling cookies may impact your use and enjoyment of the website. Not all features or functions of the website may work properly if you disable cookies. You cannot disable all cookies, such as cookies that are essential to the functioning of the website.

You can also change your choice for this website at any time:

Do Not Track.

We do not currently employ a process for automatically responding to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms. Per industry standards, third parties may be able to collect information, including personal information, about your online activities over time and across different websites or online services when you use the website.

Global Privacy Control.

You can use the Global Privacy Control (“GPC”) through a supported browser to signal certain of your opt-out preferences. You may opt-out of the processing of your personal information for purposes of targeted advertising or certain sales of your personal information by broadcasting the Global Privacy Control Signal through a supported browser. If you use the GPC, we will process your request for your browser, but it will not apply outside of that browser to your device. You will need to use the GPC for each browser you use to access the website. If you clear your cookies in your browser after using the GPC, you will need to use the GPC again for us to process your opt out for that browser.

Google Analytics.

We use Google Analytics to collect and process information about your use of the website. Google sets cookies on your browser or device, and then your web browser will automatically send information to Google. Google uses this information to provide us with reports that we use to better understand and measure how users interact with our website.

To learn more about how Google uses data, visit Google’s Privacy Policy (opens in a new tab) and Google’s page on “How Google uses data when you use our partners’ sites or apps (opens in a new tab).” You may download the Google Analytics Opt-out Browser Add-on (opens in a new tab) for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites (opens in a new tab).

05Section 5: Retention of Personal Information

We retain personal information only for as long as reasonably necessary to respond to inquiries, manage business communications, maintain records, comply with legal obligations, resolve disputes, and support legitimate business purposes.

06Section 6: Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no website, email communication, or electronic system is completely secure, and we cannot guarantee absolute security.

07Section 7: Your Privacy Rights

Depending on where you live and the laws that apply, you may have certain statutory data protection rights regarding your personal information. These rights may be subject to exceptions and limitations under applicable law.

You may have the right to:

• be informed of what personal data we hold about you and request access to and/or a copy of it;
• request that we correct personal information that is inaccurate or incomplete;
• request that personal information be removed from our systems (deleted), subject to certain exceptions;
• request a portable copy of certain personal information;
• opt out of certain processing of your personal information, including (where applicable) targeted advertising, and the sale or sharing of personal information (as those terms may be defined by applicable law);
• withdraw your consent at any time where we process personal information based on your consent (this will not affect the lawfulness of processing before you withdrew consent);
• not be discriminated against for exercising your rights (where applicable); and
• appeal a decision we make about your request (where applicable under U.S. state law).

Sale/Sharing for targeted advertising: Optohub does not sell personal information. Optohub does not share personal information for cross-context behavioral advertising (also called targeted advertising) as those terms may be defined under certain U.S. state privacy laws.

Non-discrimination: Optohub will not discriminate against you for exercising your privacy rights.

If you wish to exercise any of these rights, please contact us by writing to or emailing us at bdd@mimaki-ep.co.jp.

You may also mail your request to:

We may need to verify your identity before processing certain requests. We will respond within the time required by applicable law.

Authorized agents (where applicable): In some U.S. states, you may designate an authorized agent to submit a request on your behalf. If you use an authorized agent, we may ask for proof that the agent is authorized, and we may also require you to verify your identity directly with us.

Appeals (where applicable): If we deny your request, you may have the right to appeal our decision. To appeal, please email bdd@mimaki-ep.co.jp with the subject line “Privacy Request Appeal” and include your original request and our response. We will review and respond within the time required by applicable law.

08Section 8: Children’s Privacy

This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If a parent or legal guardian learns that their child provided us with Personal Information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such Personal Information.

09Section 9: International Users

Optohub Co., Ltd. is located outside the United States. If you submit personal information through the website, your information may be transferred to, stored in, or processed in countries other than where you live. Those countries may have privacy laws that differ from the laws in your jurisdiction.

10Section 10: Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated Privacy Policy and revise the “Last Updated” date. Where required by law, we will provide additional notice and/or obtain consent for materially different processing.

11Section 11: Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us at:

Email: bdd@mimaki-ep.co.jp